Privacy Policy

SJS Interior Design
Last updated: November 2026

SJS Interior Design (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website (sjsinteriordesign.com.au), contacting us, booking a Design Discovery Session, subscribing to our newsletter, enquiring about showroom hire, or engaging our services, you consent to the collection and use of your personal information as described in this policy.

1. Who we are

SJS Interior Design is a boutique luxury interior design studio with studios in Sydney and Byron Bay. We design residential, commercial and related interiors across Sydney, Byron Bay, the Northern Rivers, Gold Coast, Brisbane and beyond.

Contact details
Danielle Thurston, Operations Manager
Email: danielle@sjs.design
Phone: 0404 865 955

Sydney Design Studio
La Porte Space – Suite 4, 87–103 Epsom Road, Rosebery NSW 2018

Byron Bay Design Studio
Unit 2, 73–75 Centennial Circuit, Byron Bay NSW 2481

For privacy-related enquiries, please email danielle@sjs.design or write to the address above.

2. What personal information we collect

We may collect the following types of personal information:

  • Name, email address, phone number and postal address

  • Project details (location, budget range, timeline, design preferences, property information)

  • Information you provide when booking a Design Discovery Session, submitting an enquiry form, or requesting showroom hire

  • Newsletter subscription details

  • Communication history (emails, notes from calls or meetings)

  • Payment and billing information (when relevant to services or hire)

  • Technical information automatically collected when you visit our website (IP address, browser type, device information, pages viewed, referring website) via cookies and similar technologies

We only collect personal information that is reasonably necessary for our functions and activities.

3. How we collect personal information

We collect personal information:

  • Directly from you when you fill in forms on our website, email us, call us, meet with us, or book services

  • When you subscribe to our newsletter or RSVP to events

  • From third parties (for example, architects, builders or referring parties) where you have authorised them to share your details

  • Automatically through our website (cookies, analytics tools)

If you choose not to provide certain information, we may not be able to respond to your enquiry or provide the requested services.

4. Why we collect and how we use personal information

We collect and use your personal information to:

  • Respond to enquiries and provide design services

  • Schedule and deliver Design Discovery Sessions and consultations

  • Manage projects, including coordination with trades, suppliers and other professionals

  • Process showroom hire bookings (SJS Atelier)

  • Send newsletters, project updates and design-related communications (you can unsubscribe at any time)

  • Improve our website, services and client experience

  • Comply with legal and regulatory obligations

  • Protect our rights and the security of our business

We will only use your personal information for the primary purpose for which it was collected, or for a related secondary purpose that you would reasonably expect, or with your consent.

5. Disclosure of personal information

We may disclose your personal information to:

  • Our team members and contractors who need the information to perform their roles

  • Architects, builders, joiners, suppliers and other professionals involved in your project (with your knowledge)

  • Service providers who assist us (website hosting, email platforms, analytics, payment processors, cloud storage) under confidentiality arrangements

  • Professional advisers (accountants, lawyers) where reasonably necessary

  • Government or regulatory bodies when required by law

We do not sell, rent or trade your personal information. We take reasonable steps to ensure that any third parties who receive your information handle it in accordance with this policy and applicable privacy laws.

6. Overseas disclosure

Some of our service providers (for example, website platforms, email or analytics tools) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle personal information in a manner consistent with the Australian Privacy Principles.

7. Cookies and website analytics

Our website uses cookies and similar technologies to improve functionality, analyse traffic and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some website features.

8. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes physical, electronic and procedural safeguards. Personal information is retained only for as long as it is needed for the purposes set out in this policy or as required by law. When no longer required, we take reasonable steps to destroy or de-identify it.

9. Access and correction

You may request access to the personal information we hold about you, or request that we correct it if it is inaccurate, incomplete or out of date. Please contact us using the details above. We will respond within a reasonable time and may charge a reasonable fee for access in some circumstances (we will let you know first).

10. Complaints

If you have a concern about how we have handled your personal information, please contact us in the first instance. We will investigate and respond as promptly as possible.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: oaic.gov.au
Phone: 1300 363 992

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. Significant changes will be noted with an updated “Last updated” date.

12. Contact us

For any questions about this Privacy Policy or our privacy practices, please contact:

Danielle Thurston
Operations Manager
Email: danielle@sjs.design
Phone: 0404 865 955

SJS Interior Design
Sydney & Byron Bay, Australia